We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Payments for Search Engine Optimization, Website Work, Social Media Management, Content and other digital marketing services are nonrefundable, and Digital Age does not issue pro ration refunds for fees paid in advance. Once a payment or deposit is made, it is non-refundable. All setup fees/website preparation fees are nonrefundable as they are applied to costs immediately incurred by Digital Age in initiating services. If a project is cancelled or postponed, all monies paid are retained by Digital Age and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client. Please see your project proposal and agreement for specific details on cancellation fees, procedures and minimum commitments.
To make changes to your credit card/checking account for recurring billing, please contact us via phone or email.
Please note that unless your agreement for our services states otherwise, monthly payments for recurring services are required by automatic payment. Removal of a credit card before the expiration of your minimum term or processing a chargeback for such payment may constitute a breach of your agreement.
If we receive a chargeback or payment dispute (i.e. PayPal Dispute) from a credit card company or bank, your service and/or project will be suspended without notice. A $50 chargeback fee (issued to recover fees passed on to us by the credit company), plus any outstanding balances accrued as a result of the chargeback(s) must be paid in full before service is restored, files delivered, or any further work is done. Instead of issuing a chargeback, contact us to address any billing issues. Requesting a chargeback or opening a PayPal dispute for a valid charge from us is tantamount to fraud and is an inappropriate (and possibly illegal) means of obtaining a refund. Please read and make sure you fully understand our refund policy prior to making a payment.
Digital Age reserves the right to disable and/or terminate a user’s account if a user is found in violation of these terms. Accounts terminated due to policy violations will not be refunded.
Refunds must be requested by contacting us via phone or email. Requests received by any other method including direct email to a staff member or social media private message cannot be considered or processed.
Content writing is for SEO purposes. It is written exactly for that purpose. It may not be written the same way one person or another would write as all writing styles are different. We require all of our writers to write for the requirements set forth by search engines for proper SEO ranking.
All of our content writers are American and native English writers. We have different levels of writer quality based on the project of the content. All content is verified and edited for SEO purposes.
Content for a website and/or blog requires a higher level of quality writing as human eyes see it and it represents the business/client. We write all on page content at a 4 star quality. Our pricing for 4 star content writing is $0.10 per word. We discount this pricing with the website preparation portion of our SEO packages.
Content for off site work (link building) requires a medium level of quality writing as human eyes do not see it and only computer bots are indexing the information. We write all off page content at a 3 star quality. Our pricing for 3 star content writing is $0.05 per word. We discount this pricing with the work load portion of our SEO packages.
Off page content also requires a lot of content spinning practices to avoid any duplication penalties. This can take a perfectly written article and make it sound funny. To a computer bot scanning, it looks normal and is indexed appropriately.
The term for services provided is for a period of one month. At the end of the contract period, the contract will renew on a one month basis until cancelled. This contract may be terminated, after the contract term, by either party, upon 30 days prior written notice to the other party. An email notice by one party will suffice. One single month of service will only be accepted if written cancellation is provided at the date of sign up.